Rapida.AI ("Rapida", "we", "us", or "our") respects the privacy of its customers ("Customers") and is committed to protecting the confidentiality and security of their data. This Privacy Policy describes the types of information we collect, how we use it, and with whom we share it. It also outlines your choices regarding your information and how to contact us with any questions.
Data You Provide
1. Customer Account Information When you create a Rapida account, we collect information such as your company name, contact information (name, email address, phone number), and billing details.
2. Usage Data We may collect data about your use of the Rapida platform, such as the types of Generative AI models you integrate with, and the features you use. This data is used to improve our services and provide insights into customer behaviour.
Data We Collect Automatically
1. Log Data We may collect standard log information when you use the Rapida platform, such as your IP address, browser type, access times, and pages viewed. This data is used for troubleshooting, security purposes, and to understand how our platform is being used.
How We Use Your Information
- Provide, operate, and maintain the Rapida platform.
- Improve and personalize your experience with the Rapida platform.
- Develop new features and functionalities for the Rapida platform.
- Send you important information about the Rapida platform, such as updates, service changes, and security alerts.
- Comply with legal and regulatory requirements.
Data Security
We take reasonable steps to protect the information you provide us from unauthorized access, disclosure, alteration, or destruction. This includes implementing industry-standard security measures such as encryption in transit and at rest, access controls, and regular security audits.
Sharing Your Information
We will not share your information with any third party without your consent, except in the following limited circumstances:
1. Service Providers We may share your information with third-party service providers who help us operate the Rapida platform, such as data storage providers or customer support providers. These service providers are contractually obligated to keep your information confidential and secure.
2. Legal Requirements We may disclose your information if we are required to do so by law, in response to a court order, or to comply with other legal processes.
Your Choices
1. Access and Update Your Information You can request access to, correction of, or deletion of your personal information by contacting us at support@rapida.ai.
2. Contact Us If you have any questions about this Privacy Policy or your information, please contact us at support@rapida.ai.
International Transfers
Rapida.AI is a global company, and your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your own. By using the Rapida platform, you consent to the transfer of your information to these countries.
Children's Privacy
The Rapida platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@rapida.ai.